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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paul Heyroth

May 30, 2026

4  out of  5
rating by Paul Heyroth
"Office Personnel was Great. But it's a financial move ."
We responded:
"We appreciate your feedback. While our team is always focused on great service, we understand you may feel the decision was financially motivated. Our goal is transparency—If the carrier that you go with doesn't meet your expectations, please don't hesitate to reach back. Thank you again"
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Dragoslav Dilas

May 28, 2026

5  out of  5
rating by Dragoslav Dilas
"The best insurance agent I ever had.Very responsive on calls and take care about my business needs immediately…highly recommended"
We responded:
"Thank you so much for your kind review! We’re glad you felt supported—our team strives to be responsive and to take care of your needs promptly. We truly appreciate your recommendation. Thank you for being a loyal State Farm customer. We do appreciate your business. "
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John Malkou Anytime

May 26, 2026

5  out of  5
rating by John Malkou Anytime
"IF I COULD GIVE 20 STARS I WOULD! I LOVE LOVE LOVE MS, ANNA VARGAS HOPPER AND HER STAFF! Every time I have a question, she is always there with a warm welcome, friendly and very inviting, they are always so nice and always take time out of there day to welcome me with open arms and answers all my questions!"
We responded:
"Wow, thank you so much for your amazing 5‑star review! We truly appreciate your kind words. It means a lot to know you feel welcomed, supported, and always taken care of when you have questions. Thank you for your trust and your recommendation!"
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Rachel Vickers

May 25, 2026

1  out of  5
rating by Rachel Vickers
"I would not reccomend this agent at all. She was very nice and attentive in the beginning. My family and I stuck with her for 3 years. As time went by, she became very dismissive, raised our prices like crazy ( we are more than aware of prices rising when adding new cars and car accidents). She kept telling us different prices. We thought maybe inflation and adding new cars was the reason cause that was her reasoning every time we brought up the high increase. She then suggested drive and safe beacon. Unfortunately our mailbox was having problems and the beacons couldn’t be put on time. She didn’t care about our situation and took the discount off and raised our monthly payment by $70. We were fed up and called customer support and the representative without a problem, was able to put those discounts back in our policy. We were very close to switching to another company but State Farm has very competitive rates. I would recommend to stay with State Farm but mostly definitely staying away from this place. Please do your research on agents and read their reviews. PLEASE."
We responded:
"We appreciate your feedback. I understand your frustration. We did re-add the discount for you as well as submit a hardship case to help with your payment. After we were made aware of the mailbox issue, we did invite you to come to our agency to provide you with beacons and installation to avoid any increase. I apologize if you felt like we were dismissive or unheard. As an agency we don't control the pricing. All we can do is try to provide you with suggestions to help mitigate the price. Once again, I sincerely apologize and appreciate your loyalty to State Farm."
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Brandi Moore

May 12, 2026

1  out of  5
rating by Brandi Moore
"I genuinely cannot say a single positive thing about my experience with Anna Vargas Hopper’s State Farm agency. Every interaction has felt like an inconvenience to them. Getting a straightforward answer to even basic questions somehow turns into a frustrating back-and-forth where it feels like they’re working harder to avoid answering than to actually help. The moment that really solidified it for me was when my husband was involved in an accident and we reached out for information, only to be told they couldn’t help because we “had an attorney.” We did not have an attorney. Instead of clarifying or helping us figure out what was going on, we were just shut down. On top of that, the overall attitude has consistently been cold, dismissive, and frankly snooty. Insurance is one of those things you hope you can rely on when you actually need support, and this agency has been the exact opposite. If you want an agent who is responsive, informative, and treats you like a valued customer instead of an annoyance, I would absolutely look elsewhere. —"
We responded:
"Brandi, thank you for your feedback. I understand your frustration. Unfortunately, as an agency we have very limited information regarding the claims process. We are instructed to refer you to your claims adjuster or to your attorney. Our sincere apologies. Thank you again Anna Vargas-Hopper"
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DEMI MOORE

March 29, 2026

5  out of  5
rating by DEMI MOORE
"Excellent service! Anna was very knowledgeable and made this process so easy! Not all agencies are the same! Agent is always in her agency."
We responded:
"Thank you for the 5-star review, DEMI! Here on State Farm Agent Anna Vargas-Hopper’s Team, we are proud to serve our community and appreciate your recognition. "
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C R

February 20, 2026

5  out of  5
rating by C R
"Servicio excelente, con respeto y profesionalismo. Recomendado 100%"
We responded:
"We appreciate your review, C. We are so happy that you had such a wonderful experience with State Farm Agent Anna Vargas-Hopper’s Team here in Mesa ! "
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Michelle Hockenberry

November 14, 2025

5  out of  5
rating by Michelle Hockenberry
"I’ve had an exceptional experience with this car insurance company! From the moment I signed up, everything has been smooth, transparent, and stress-free. Their customer service team is knowledgeable, patient, and always willing to go the extra mile to explain coverage options and answer questions. I recently had to file a claim, and the process was incredibly fast and efficient. They communicated clearly at every step, processed the claim quickly, and made sure I felt supported throughout. It’s rare to find a company that combines great prices with truly outstanding service, but they deliver on both. I feel confident knowing my vehicle is protected by a company that genuinely cares about its customers. Highly recommend to anyone looking for reliable, affordable, and professional car insurance!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Happy Holidays"
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Brayden

August 15, 2025

5  out of  5
rating by Brayden
"Very patient while she helped me deal with a long series of "corrections" that my apartment needed to make. I must have asked her to resend the document 5 times."
We responded:
"Thank you for your review! We truly understand how stressful paperwork can be, especially with multiple corrections. We’re glad we could be patient and help you get everything sorted out correctly. Thank you for your trust—we appreciate you!"
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Waldo

August 12, 2025

5  out of  5
rating by Waldo
"Transfered from another agents office to her office and have had one of the best experiences with her explained what I wanted and what I needed got the qoutes and went forward with issuing the policies"
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Jay M

July 16, 2025

5  out of  5
rating by Jay M
"Ms Anna really goes Above and Beyond for her customers , she truly cares and her customer service is above par and Ms Ale is super nice and friendly and always welcomes me with open , and the agent is always open and here"
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Dylan Deopere

June 4, 2025

5  out of  5
rating by Dylan Deopere
"extremely helpful and efficient"
We responded:
"Thank you so much for your kind words! I'm glad I could assist you efficiently. If you need any further help, feel free to reach out. Have a fantastic day!"
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Omar Leon

May 29, 2025

5  out of  5
rating by Omar Leon
"Excelente servicio, las muchachas muy amables y serviciales, me dieron muy buen precio muchas gracias."
We responded:
"Omar, gracias a ti por tus amables palabras! Nos alegra saber que pudimos brindarte la ayuda y comprensión que necesitabas. Si necesitas algo más, no dudes en contactarnos. ¡Gracias nuevamente por elegirnos! Bienvenido a nuestra familia de State Farm."
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Bill Bauman

May 28, 2025

1  out of  5
rating by Bill Bauman
"They use a service that violates the national do not registry call to generate leads."
We responded:
"Thank you for your feedback. We understand your concerns regarding unwanted calls and take compliance with Do Not Call (DNC) regulations very seriously. Please note that in some cases, individuals may unknowingly give consent to be contacted when they provide their information on third-party websites. These websites often include terms and conditions that permit the sharing or selling of contact details to affiliated marketers. That said, we respect your privacy and want to ensure you will not be contacted. We have removed you off of our list. We appreciate you bringing this to our attention and apologize for any inconvenience caused. "
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Marlene Hamm

April 30, 2025

1  out of  5
rating by Marlene Hamm
"No thanks! I was a client of theirs for a short time in the past and changed because they had an office near my house but my current agent is never in the office. So I called there yesterday to be his client again, the elderly lady Ana is totally rude. I don't want to have contact with that kind of people, it's not part of my life. They would be fine working with a neighboring country that is part of their culture. Lol I don't recommend it, they are unprofessional And... horrible communication."
We responded:
"Dear Mrs. Hamm, I’m sorry to hear about your recent experience. As I previously mentioned, transferring you back to our agency for a third time was not ideal, and I understand your frustration. Your concerns regarding the agent’s availability and the language barrier are completely valid. I regret that I was unable to provide the level of service you deserve due to my inability to communicate effectively in Portuguese. Please accept our sincere apologies for the inconvenience this has caused. We truly appreciate your continued loyalty as a State Farm customer and thank you for your patience and understanding."
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Ernestina Meza

April 17, 2025

5  out of  5
rating by Ernestina Meza
"Great customer service. Always available to speak with anyone."
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Cinthia Montañez

March 12, 2025

5  out of  5
rating by Cinthia Montañez
"10/10 *chefs kiss* she is not only an insurance agent but a friend, very welcoming and thorough"
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Abbi Gold

January 16, 2025

5  out of  5
rating by Abbi Gold
"Steven Johnson was terrific. I got exactly what I wanted."
We responded:
"We are delighted to see your five-star rating! Your support means the world to us, and we're thrilled to have you as a satisfied customer. If you ever have any questions or need assistance, don't hesitate to reach out. Thanks for choosing us! - Anna"
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Vanessa Hernandez

November 26, 2024

1  out of  5
rating by Vanessa Hernandez
"Muy mal servicio tenía que activar un dispositivo de la aseguranza y no quisieron activarlo me enviaron a otra oficina de la misma compañía Con mala actitud pero si statefarm si no lo activan cobran 50$ más que tal ."
We responded:
"Mil gracias por su reseña. Desafortunadamente no hacemos las reglas. State Farm requiere que visite su agente Misty Virgil. Gracias por ser cliente de State Farm."
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Kristina Castro

November 26, 2024

5  out of  5
rating by Kristina Castro
"I’ve been with Anna Vargas’ team since 2022, primarily for renter’s insurance, and my experience has always been fantastic. When I started shopping for car insurance, I decided to check rates and bundle with State Farm. Steven made the process incredibly simple. He was amazing—kind, attentive, patient, and above all, just awesome! He even helped my fiancé secure a great life insurance policy and made sure we got the best discounts possible. Thanks to Steven, we’re saving over $120 a month—that’s nearly $1,440 a year! Thank you Ana Vargas and thank you to Steven!"
We responded:
"Thank you so much for sharing your fantastic experience with our team! We are thrilled to hear that your journey with us, from renter’s insurance to bundling car insurance, has been so positive. Thank you for your trust and for choosing us to handle your insurance needs. If you ever need further assistance, please don’t hesitate to reach out. ~ Anna"
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Cesar Morales

November 26, 2024

5  out of  5
rating by Cesar Morales
"Hi good morning Anna is amazing she was really polite answered all my questions and would recommend her to the world"
We responded:
" Thank you so much for your wonderful feedback. Your willingness to recommend us is the highest compliment, and we are grateful for your kind words. If you need any further assistance, please don't hesitate to reach out. Welcome to our State Farm Family~ Anna "
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John Fritsch

November 14, 2024

5  out of  5
rating by John Fritsch
"I just to Arizona and got my policy switched over with Steven (hopefully how you spell his name) he was quick and helpful with getting me all set up. He was very friendly and had great customer service skills!"
We responded:
" Thank you for sharing your experience with Steven! We're pleased to hear that he was quick and helpful in getting your policy switched over after your move to Arizona. His friendly demeanor and strong customer service skills are exactly what we aim to provide each of our customers. We appreciate your feedback and are here to assist you with any future insurance needs! Welcome to our State Farm Family~ Anna "
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narcisse jeuguim

November 5, 2024

5  out of  5
rating by narcisse jeuguim
"Thanks for good service"
We responded:
"Thank you, Narcisse! My pleasure to able to assist you with your insurance needs. Welcome to our State Farm Family ~Anna"
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Patricia

October 31, 2024

5  out of  5
rating by Patricia
"This is the first time I felt truly comfortable speaking with an agent. Steve was great and helped me with everything I needed. He addressed all my concerns quickly and efficiently, and he had a great attitude throughout. I was able to get my quote and have everything fixed and ready to go the same day. 🙂 10/10"
We responded:
"Thank you for sharing your experience with Steve. We're thrilled to hear that he made you feel comfortable and provided the assistance you needed with a positive attitude. It's wonderful to know that he addressed your concerns quickly and efficiently, ensuring everything was ready to go the same day. Your 10/10 rating is greatly appreciated. Welcome to our State Farm Family! ~ Anna Vargas-Hopper"
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t j

October 15, 2024

5  out of  5
rating by t j
"In the past I have had issues with State Farm. Due to their rates being more affordable, I reluctantly had to return. Working with the staff at Anna's office has allayed my fears though, as Steven was refreshingly genuine and thoughful in helping me navigate through the process to make smart decisions for my life insurance and medicare. Edit: Thank you for the birthday wishes Anna!"
We responded:
"Tacia, Happy Birthday! Thank you for taking the time to give us your feedback. My team and I appreciate your kind words. We are delighted that Steven, and I were able to assist you with all your concerns. If you ever need anything, please feel free to reach out. Welcome to our State Farm Family. Thank you again! Anna"