State Farm® Insurance Agent Anna Vargas-Hopper
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marlene Hamm
April 30, 2025
1
out of
5
rating by Marlene Hamm
"No thanks! I was a client of theirs for a short time in the past and changed because they had an office near my house but my current agent is never in the office. So I called there yesterday to be his client again, the elderly lady Ana is totally rude. I don't want to have contact with that kind of people, it's not part of my life. They would be fine working with a neighboring country that is part of their culture. Lol I don't recommend it, they are unprofessional And... horrible communication."
We responded:
"Dear Mrs. Hamm, I’m sorry to hear about your recent experience. As I previously mentioned, transferring you back to our agency for a third time was not ideal, and I understand your frustration. Your concerns regarding the agent’s availability and the language barrier are completely valid. I regret that I was unable to provide the level of service you deserve due to my inability to communicate effectively in Portuguese. Please accept our sincere apologies for the inconvenience this has caused. We truly appreciate your continued loyalty as a State Farm customer and thank you for your patience and understanding."
Ernestina Meza
April 17, 2025
5
out of
5
rating by Ernestina Meza
"Great customer service. Always available to speak with anyone."
Cinthia Montañez
March 12, 2025
5
out of
5
rating by Cinthia Montañez
"10/10 *chefs kiss* she is not only an insurance agent but a friend, very welcoming and thorough"
Abbi Gold
January 16, 2025
5
out of
5
rating by Abbi Gold
"Steven Johnson was terrific. I got exactly what I wanted."
We responded:
"We are delighted to see your five-star rating! Your support means the world to us, and we're thrilled to have you as a satisfied customer. If you ever have any questions or need assistance, don't hesitate to reach out. Thanks for choosing us! - Anna"
Vanessa Hernandez
November 26, 2024
1
out of
5
rating by Vanessa Hernandez
"Muy mal servicio tenía que activar un dispositivo de la aseguranza y no quisieron activarlo me enviaron a otra oficina de la misma compañía Con mala actitud pero si statefarm si no lo activan cobran 50$ más que tal ."
We responded:
"Mil gracias por su reseña. Desafortunadamente no hacemos las reglas. State Farm requiere que visite su agente Misty Virgil. Gracias por ser cliente de State Farm."
Kristina Castro
November 26, 2024
5
out of
5
rating by Kristina Castro
"I’ve been with Anna Vargas’ team since 2022, primarily for renter’s insurance, and my experience has always been fantastic. When I started shopping for car insurance, I decided to check rates and bundle with State Farm. Steven made the process incredibly simple. He was amazing—kind, attentive, patient, and above all, just awesome! He even helped my fiancé secure a great life insurance policy and made sure we got the best discounts possible. Thanks to Steven, we’re saving over $120 a month—that’s nearly $1,440 a year! Thank you Ana Vargas and thank you to Steven!"
We responded:
"Thank you so much for sharing your fantastic experience with our team! We are thrilled to hear that your journey with us, from renter’s insurance to bundling car insurance, has been so positive. Thank you for your trust and for choosing us to handle your insurance needs. If you ever need further assistance, please don’t hesitate to reach out. ~ Anna"
Cesar Morales
November 26, 2024
5
out of
5
rating by Cesar Morales
"Hi good morning Anna is amazing she was really polite answered all my questions and would recommend her to the world"
We responded:
" Thank you so much for your wonderful feedback. Your willingness to recommend us is the highest compliment, and we are grateful for your kind words. If you need any further assistance, please don't hesitate to reach out. Welcome to our State Farm Family~ Anna "
John Fritsch
November 14, 2024
5
out of
5
rating by John Fritsch
"I just to Arizona and got my policy switched over with Steven (hopefully how you spell his name) he was quick and helpful with getting me all set up. He was very friendly and had great customer service skills!"
We responded:
" Thank you for sharing your experience with Steven! We're pleased to hear that he was quick and helpful in getting your policy switched over after your move to Arizona. His friendly demeanor and strong customer service skills are exactly what we aim to provide each of our customers. We appreciate your feedback and are here to assist you with any future insurance needs! Welcome to our State Farm Family~ Anna "
narcisse jeuguim
November 5, 2024
5
out of
5
rating by narcisse jeuguim
"Thanks for good service"
We responded:
"Thank you, Narcisse! My pleasure to able to assist you with your insurance needs. Welcome to our State Farm Family ~Anna"
Patricia
October 31, 2024
5
out of
5
rating by Patricia
"This is the first time I felt truly comfortable speaking with an agent. Steve was great and helped me with everything I needed. He addressed all my concerns quickly and efficiently, and he had a great attitude throughout. I was able to get my quote and have everything fixed and ready to go the same day. 🙂 10/10"
We responded:
"Thank you for sharing your experience with Steve. We're thrilled to hear that he made you feel comfortable and provided the assistance you needed with a positive attitude. It's wonderful to know that he addressed your concerns quickly and efficiently, ensuring everything was ready to go the same day. Your 10/10 rating is greatly appreciated. Welcome to our State Farm Family! ~ Anna Vargas-Hopper"
t j
October 15, 2024
5
out of
5
rating by t j
"In the past I have had issues with State Farm. Due to their rates being more affordable, I reluctantly had to return. Working with the staff at Anna's office has allayed my fears though, as Steven was refreshingly genuine and thoughful in helping me navigate through the process to make smart decisions for my life insurance and medicare. Edit: Thank you for the birthday wishes Anna!"
We responded:
"Tacia, Happy Birthday! Thank you for taking the time to give us your feedback. My team and I appreciate your kind words. We are delighted that Steven, and I were able to assist you with all your concerns. If you ever need anything, please feel free to reach out. Welcome to our State Farm Family. Thank you again! Anna"
Nikhil Kheni
October 14, 2024
5
out of
5
rating by Nikhil Kheni
"Saved 80$ a month by not hanging up on her😊 good agent"
We responded:
"Nikhil, Thank you for your kind feedback! We're glad you stuck around for the savings and that you had a great experience! If you ever need anything else, don’t hesitate to reach out. Welcome to our State Farm Family Thanks again! - Anna "
Daniel Navarro
October 8, 2024
5
out of
5
rating by Daniel Navarro
"Excelente servicio gracias por su ayuda y por aclarar mis dudas 👍"
We responded:
"De nada, fue un placer poderlo asistirlo y poderle dar un buen precio, Cualquier preguntar aqui estamos para asitirlo. Bienvenido a nuestra familia de State Far -Anna"
Daniel
October 8, 2024
5
out of
5
rating by Daniel
"Gracias por su ayuda y compresión"
We responded:
"Daniel, muchas gracias por elegirnos, cualquier pregunta o duda aqui estamos para asistirlo, Bienvenido a nustra familia de State Farm -Anna"
isabella herb
October 7, 2024
5
out of
5
rating by isabella herb
"I was looking to switch insurance and knew instantly after talking to Anna and the rest of her team that it would fit all of my needs. I mostly worked with Steven and he explained what my coverage would be in depth and answered any questions I had. 10/10 would recommend! (:"
We responded:
" It’s wonderful to hear from you, Isabella! Thank you for this review. I’m so glad Steven was able to assist you on making an informed decision. Welcome to our State Farm family. Thank you again Isabella - Anna"
David Michael
October 5, 2024
4
out of
5
rating by David Michael
"Anna Vargas-Hopper is great insurance agent however one of her staff members named Steve Johnson either needs a lot more training or he is just not a very intelligent person. He’s given me wrong answers at least three different occasions and one time my insurance was almost canceled completely, and I almost ended up with a higher rate because of him."
We responded:
"Thank you for your feedback. I apologize for your experience with my office. We have assigned you to a new agent, he should be able to provide you with exceptional service. Thank you again for being a valued customer. - Anna"
Henrry Lara
June 29, 2024
5
out of
5
rating by Henrry Lara
"Una gran experiencia hablando con Anna es una persona muy agradable, y resolvió todas mis dudas, simplemente la mejor quedó satisfecho con su servicio"
We responded:
"Muchisimas Gracias fue un placer. Bienvenido a nuestra Familia De State Farm. "
Robert Merrill
June 7, 2024
5
out of
5
rating by Robert Merrill
"Ana was very helpful in finding me insurance coverage for my car"
We responded:
"Thank you so much for your five-star review! We're thrilled to hear that you had such a positive experience with our team at State Farm. It's great to know that you found our customer service wonderful! Welcome to our State Farm Family! - Anna"
Chuck Luton, Sr
May 29, 2024
5
out of
5
rating by Chuck Luton, Sr
"Anna is my State Farm agent. She has taken care of all my insurance policies."
We responded:
"Thank you so much for your five-star review! We're thrilled to hear that you had such a positive experience with us Mr. Luton! Always a pleasure assisting you with your insurance needs. - Anna"
David Villanueva
May 22, 2024
5
out of
5
rating by David Villanueva
"Ana was super nice and helpful in finding me the best price for my auto and homeowners insurance. Thank you for your awesome help 😉👍"
We responded:
"Thank you so much, David, for your fantastic review! I'm so glad I could help you choose the best option for your auto and homeowners insurance. It’s a pleasure working with you! If you ever need anything else or have any questions, feel free to ask. Welcome to our State Farm family. Thanks again for your kind words! – Anna"
Michel Castro
May 16, 2024
5
out of
5
rating by Michel Castro
"Amazing Service!!"
We responded:
"Thank you, Michel! We appreciate you leaving us a review and for giving us 5-stars! Thank you for being part of our State Farm Family! - Anna"
Meyy Leyvas
May 7, 2024
1
out of
5
rating by Meyy Leyvas
"Don’t waste your time. Poor communication skills. The staff says one thing and does another. FOR MONTHS had my email wrong. Never once did I say get rid of all my discounts. I asked why did I need life insurance and if it wasn’t benefiting me to please remove it. Instead you removed all my discounts and failed to contact me and tell me my bill would be higher. I’m finding a new agent."
We responded:
"Ms. Leyva, I am so sorry this was your experience. In this day and age, with our technology. We do have notes of all of your emails, texts and calls we made trying to reach out to you. Even going as far as reaching out to your father. Regarding your discounts you didn't qualify for the discounts that had been applied and with no response on your end they were removed. I am so happy that you were able to find an agent that can meet your needs and a better fit. Anna Vargas-Hopper"
Robert Freimarck
April 14, 2024
5
out of
5
rating by Robert Freimarck
"Great , friendly service!"
We responded:
"Thank you so much for your glowing review, Robert! It’s great to hear that you had a friendly experience with us. Providing top-notch service is what We strive for. We look forward to continuing to serve you with the same great care in the future! Thanks for choosing us! - Anna"
Crystal Wanderi
March 23, 2024
5
out of
5
rating by Crystal Wanderi
"Absolutely amazing service!!! Anna went out of her way to help me get affordable insurance! Their is just not enough words to express how grateful I am!!! Thank you!!!"
We responded:
"Crystal, thank you so much for your fantastic review! You made our day! If you ever need anything else, please feel free to reach out. Welcome to our State Farm family. "
Chelis Hapi
March 14, 2024
5
out of
5
rating by Chelis Hapi
"Excelente servicio, muy amable el personal . La agente se tomó el tiempo para explicarnos cada detalle de la póliza de seguro. Fue una muy buena experiencia, Recomendamos este agencia 100 %"
We responded:
" Chelis, ¡estoy encantada de saber su experiencia fue excepcional! Proveer excelente atención es lo que nos esforzamos en nuestra agencia. Si alguna vez necesita ayuda nuevamente, no dude en comunicarse.¡Estamos aquí para servirle. Bienvenido a nuestra familia de State Farm - Anna Vargas-Hopper "